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Note:

Kindly be informed that this service has been officially transferred from the Ministry of Climate Change and Environment to the Emirates Drug Establishment. For the time being, the service will still be accessible through the Ministry’s website until the electronic systems of the Emirates Drug Establishment are fully operational. For further inquiries, please call (80033784) or email: info@ede.gov.ae

Import of disinfectants, veterinary equipment and supplies and animal care supplie

About the Service

This service allows obtaining approval for an import permit for a shipment of disinfectants, diagnostic materials, equipment, devices, veterinary supplies, and animal care products from outside the country. & release after verifying that she meets all the required conditions.


Service Process

  1. To apply for a service over any of the service channels, you should register in the digital services system From here

    To Import:

    1. Submit the application
    2. Pay the prescribed financial fee
    3. Review the application and complete the procedures
    4. Issuing import permit

    To Release:

    1. Submit a release request
    2. Checking the documents
    3. Virtual inspection of the consignment
    4. Pay the prescribed financial fee
    5. Issuing the release permit

Required Documents

  1. To Import:

    • No documents required

    To Release:

    • Import permit
    • Customs declaration
    • Bill of lading
    • purchase invoice
    • Certificate of origin
    • Certificate of analysis (disinfectants only)

      Conditions & Requirements

        1. The facility must have a Licensing of veterinary products facilities that includes activity of veterinary drug store

        Disinfectants and diagnostic equipment, equipment, veterinary equipment and supplies and animal care materials shall be approved in the EDE’s lists


      Service completion duration

      The Estimated time to submit a service request : 5 minutes / The time to obtain the service : 1 working day


      Service Fees

      100 AED for request to issue a permit to import a consignment of disinfectant and diagnostic materials, veterinary equipment, tools and supplies, and animal welfare materials 500 AED for request to release a consignment of veterinary products, disinfectant and diagnostic materials, equipment, tools and veterinary supplies and imported animal welfare materials


      Service Code

      EDE17


      Target audience

      • Companies


      Start Service

      Service completion duration

      The Estimated time to submit a service request : 5 minutes / The time to obtain the service : 1 working day

      Service Fees

      Service Code

      EDE17


      For assistance, get in touch through

      Call: 800 3050
      Email: info@moccae.gov.ae

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