UAE Ministry of Climate Change and Environment

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The services are operated by the Emirates Drug Corporation

Issue an import permit for live animals and birds

  • Service Code D1-1-AAA-01-Q
  • Number of Users
    393 Companies
    17081 Individuals
  • Number of Transaction
    22186 Companies
    84855 Individuals
  • Target Audience
    Individual
    Companies
  • Service Channels
Start Service
Tutorial Video Download Form

File Name: D1-1-AAA-01-Q-V4-2020.pdf

File Size: 134.9KB

File Type: PDF
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Service Time

The Estimated time to submit a service request : 4 minutes / The time to obtain the service : 1 working day

Customer Happiness Centers

Branches that provide the service
Abu Dhabi
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Abu Dhabi

Al Guwaifat Center for Agricultural and Veterinary Quarantine

Address: Al Ruwais, Abu Dhabi

Working Days: All days of the week / 24 hours |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 51.622864

latitude:24.126736

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Khalifa Port Center for Agriculture and Veterinary Quarantine

Address: Khalifa port, Abu Dhabi

Working Days: Monday - Thursday : 07:30 - 15:30 / Friday: 07:00 - 12:00 |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 54.697933

latitude:24.784519

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Khatm Al Shaklah Center for Agricultural and Veterinary Quarantine

Address: Al Ain Area - Khatem Al Sheklah St, Abu Dhabi

Working Days: All days of the week : 07:00 - 18:00 |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 55.952049

latitude:24.212588

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Mazyad Center for Agricultural and Veterinary Quarantine

Address: Mazyad Area - Al Ain, Abu Dhabi

Working Days: All days of the week: 07:00 - 18:00 |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 55.847627

latitude:24.026211

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Zayed International Airport Center for Agricultural and Veterinary Quarantine

Address: Cargo village - Zayed Airport, Abu Dhabi

Working Days: All days of the week / 24 hours |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 54.654193

latitude:24.423018

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Dubai
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Dubai

Al Hamriya Port Center for Agricultural and Veterinary Quarantine

Address: Hamriya port , Dubai

Working Days: Monday - Thursday: 07:30 - 15:30 / Friday: 07:30 - 12:00 |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 55.334945

latitude:25.299537

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Al Maktoum Airport Center for Agricultural and Veterinary Quarantine

Address: Al Maktoum Airport Center, Dubai

Working Days: On request, Monday - Thursday: 07:30 - 15:30 / Friday: 07:30 - 12:00 |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 55.143920

latitude:24.897640

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Dubai Airport Cargo Village Center for Veterinary Quarantine

Address: Dubai International Airport - Cargo village, Dubai

Working Days: All days of the week / 24 hours |

Mobile: 00971 50 3894944

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 55.342901

latitude:25.256038

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Dubai Airport Free Zone Center for Veterinary Quarantine

Address: Dubai Airport - Emirates Airlines Building, Dubai

Working Days: All days of the week / 24 hours |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 55.366164

latitude:25.262203

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Hatta Center for Agricultural and Veterinary Quarantine

Address: Hatta Area - Dubai Hatta St., Dubai

Working Days: Agricultural: All days of the week / 24 hours | Veterinary: All days of the week / 08:00 AM - 12:00 PM |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 56.192109

latitude:24.811184

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Jabel Ali Port Center for Agricultural and Veterinary Quarantine

Address: Gate 8. Jebel Ali Free Zone, Dubai

Working Days: Agricultural: Monday - Friday: 08:00 - 21:00 / Saturday: 08:00 - 17:00 | Veterinary: Monday - Thursday: 07:30 - 15:30 / Friday: 07:30 - 12:00 |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 55.054328

latitude:24.961211

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Sharjah
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Sharjah

Khalid Port Center for Agricultural and Veterinary Quarantine

Address: Al Khalidya Area - Khalid Port St., Sharjah

Working Days: Monday - Thursday: 07:30 - 15:30 / Friday: 07:30 - 12:00 / Saturday - Sunday : On request |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 55.386466

latitude:25.366386

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Khatm Al Malaha Center for Agricultural and Veterinary Quarantine

Address: Khatm Malaha Area - Al wehda St., Sharjah

Working Days: All days of the week : 06:00 - 18:00 |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 56.360519

latitude:24.986325

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Sharjah Airport Center for Agricultural and Veterinary Quarantine

Address: Sharjah airport - Cargo Village , Sharjah

Working Days: Monday - Thursday: 07:30 - 15:30 / Friday: 07:30 - 12:00 / Saturday - Sunday: On request |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 55.508511

latitude:25.326681

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Ras Al Khaimah
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Ras Al Khaimah

Al Darah Center for Agricultural and Veterinary Quarantine

Address: Al Darah Area - Al Jeer St , Ras Al Khaimah

Working Days: Monday - Thursday: 07:30 - 15:30 / Friday: 07:30 - 12:00 |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 56.085406

latitude:26.045372

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Ras Al Khaimah Airport Center for Agricultural and Veterinary Quarantine

Address: Ras Al Khaimah Airport, Ras Al Khaimah

Working Days: On request / All days of the week |

Telephone: 8003050

Email: info@moccae.gov.ae

longitude: 55.942685

latitude:25.615476

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Call Center

8003050

Email

info@moccae.gov.ae

User manual

Web Mobile

Service Description

Through this service, it is agreed to import live animals and birds from outside the country and obtain a valid permit for a period of 90 days from the date of issuance and then examine this consignment when it reaches the country at the port of entry and release it after ensuring that it complies with all import requirements

Service Procedures

To apply for a service over any of the service channels, you should register in the digital services system From here

To obtain import permission:

  1. Fill out the electronic form
  2. E - Payment
  3. Issuing the permit electronically

To release the consignment:

  1. Fill out the electronic form
  2. E - Payment
  3. Review the application and complete the procedures electronically
  4. Clinical inspection and laboratory testing (if necessary)
  5. Issuing the release permit electronically

Service Fees

• 100 AED Request permission to import a consignment of live animals or birds
• 10 AED Request to release sheep and goats per head
• 20 AED Request to release cows, buffalo and camels per head
• 1 AED Request to release consignment of ornamental birds or other birds listed and not listed in the CITES agreement per bird / With a minimum of 200 AED for the consignment
• Request to release a consignment of chicks 0.6 AED each / With a minimum of 200 AED for the shipment
• Request to release ostriches 25 AED each / With a minimum of 200 AED for the shipment
Request to release other animals and reptiles listed or not listed under CITES 10 AED per animal / With a minimum of 200 AED for the shipment

Required Documents

Import:

  • No documents required

Release:

  • Attested veterinary health certificate issued by the competent veterinary authorities in accordance with the approved models with the countries of export
  • A certificate of origin approved and issued by the competent authority for commercial consignments, except for the consignments received from the GCC States and the consignments of animals which listed in the CITES agreement annexes.
  • A customs declaration showing the shipment data
  • Provide any other documents such as laboratory examination certificate issued by a laboratory accredited by the competent authorities of the State of export in case of import from a country requiring laboratory examination procedures in the country of origin or inclusion of the results in the approved health certificate

Terms and Conditions

Firstly: general conditions:

  1. The facility must have a license to practice animal care activities that contains activities according to the type of animals to be imported, and includes the import and export of livestock [sheep (mutton and goats) - cows - camels], the import and export of wild animals, the import and export of birds, or a care and shelter center for dangerous animals or breeding centers for (including: deer, wild animals, ostriches, birds), a zoo, an aquarium
  2. The animal must be identified by a fixed identification device suitable for its specie using a microchip, ring or ear tag except lagomorphs, experimental animals, amphibians, reptiles and birds other than falcons (except Falcons)
  3. The shipping of live animal consignments should be directly from the country of export to the United Arab Emirates.
  4. Obtaining the Ministry's prior approval in case of transit of any consignment in the territory of any other country before arrival UAE.
  5. In the case of re-export from the country of origin of the following animals: cows, sheep and goats, live birds, must spend at least 6 months in the country of export, while in the case of birds it is required to stay for at least 3 months
  6. Observance of animal welfare legislation and standards and other transit legislation HYPERLINK
  7. Air shipping shall be in accordance with the standards of the International Air Transport Association (IATA), and in cases of sea and land shipping, the required technical requirements shall be fulfilled in accordance with the standards of animal welfare HYPERLINK
  8. The mean of transport should fulfill the following requirements:
  • -Allow good ventilation of animals
  • -Designed not to cause leakage or fall of animal residues (e.g. urine, feces, ...) and forage residues
  • -Allow cleaning and disinfection
  • -Allow virtual viewing and examination of the animals
  • -clean and disinfected

Secondly: Health conditions:

  1. The sanitary conditions for the import is regulated according to the animal type and the animal  health status in the exporting country and in accordance with the approved models of health certificates for import.
Page Is Last Updated : 07/03/2025 11:34:33 AM

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