Modify or delete basic information of agricultural holdings

1. What is a disbursement order?

It is the electronic or paper document under which farmers' support materials are received from the supplying companies.

1. How do I know that I meet the conditions to obtain support materials?

The farmers' support service is linked to the agricultural holding registration service, and thus the materials appear to each farmer based on the data recorded in his agricultural holding and his commitment to the requirements and standards indicated in the service card.

1. What is the expected period for receiving materials?

The expected period for receiving the materials after completing the payment process is 15 working days.

1. How are purchased materials received?

The materials are received from the distribution centers listed in the supplies guide, or the supplying companies deliver the materials to the farmer on the farm.

1. What are the procedures taken in the event of a delay in delivering materials to customers?

The customer can contact the call center to follow up with the request.

1. I purchased certain materials, but some of the remaining required materials were not available. When will the remaining materials be offered?

The materials are provided according to their availability.

1. I did not receive a text message informing me that I can apply for the service?

Text messages are sent to farmers entitled to support materials according to the approved eligibility criteria and who have updated their contact information in the electronic services system.