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About The Ministry
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Home
Digital Participation
Poll Results
Poll Results
How satisfied are you with the availability of the necessary information about the service through the service delivery channels?
07/02/2023
Options
Percentage
Respondents
Very satisfied
15.26%
9336
Satisfied
1.01%
616
Neutral
65.02%
39774
Not satisfied
1.27%
777
Not applicable
17.44%
10670
The level of confidence in paying fees using electronic card / credit card
08/10/2017
Options
Percentage
Respondents
Very satisfied
54.9%
56
Satisfied
16.67%
17
Neutral
15.69%
16
Not satisfied
12.75%
13
Which components/elements are most used by you?
31/10/2018
Options
Percentage
Respondents
E-services
59.52%
325
Social Network channels
11.36%
62
Call us
8.24%
45
Other
20.88%
114
What do you think of the new website design of Ministry of Climate Change & Environment?
22/09/2016
Options
Percentage
Respondents
Smooth design and easy to navigate
2.94%
17
The navigation is Average
96.02%
555
Design difficult to navigate
1.04%
6
What is your favorite smart channel to apply and inquire for services:
14/08/2016
Options
Percentage
Respondents
M-environment application
65.79%
25
Website mobile version
13.16%
5
USSD service
2.63%
1
Twitter serlf-service
13.16%
5
Smart watch
5.26%
2
Dear Customer which of the below do you prefer to obtain our service?
26/05/2015
Options
Percentage
Respondents
Traditional queue system
1.24%
43
Advanced queue system can be downloaded on your smart phone to book an appointment
95.74%
3327
Both options together
3.02%
105
Which Indian Accents do you prefer on the website?
26/03/2015
Options
Percentage
Respondents
Urdu
46.34%
999
Tamil
28.71%
619
Indian
24.95%
538
How beneficial is the information in this website?
02/11/2014
Options
Percentage
Respondents
Excellent
27.13%
226
Good
68.19%
568
Poor
4.68%
39
How do you rate the usability of the website?
30/10/2013
Options
Percentage
Respondents
Easy
64.73%
3984
Fair
19.87%
1223
Complicated
15.4%
948
Do you prefer to use Twitter to contact MOCCAE?
05/11/2012
Options
Percentage
Respondents
Yes
50.49%
2446
No
49.51%
2399
Your rate of website design
27/06/2011
Options
Percentage
Respondents
Excellent
24.49%
1232
Good
62.27%
3132
Acceptable
13.24%
666
Social Media
Digital Participation Guidelines
Poll Results
Communication Channels
Survey
Contact MInister
Digital Consultations
Blogs