Poll Results

1. Which components/elements are most used by you?

   28/05/2017

   Options	Percentage	Respondents
   E-services	35.29%	6
   Social Network channels	29.41%	5
   News	23.53%	4
   Other	11.76%	2

2. What do you think of the new website design of Ministry of Climate Change & Environment?

   22/09/2016

   Options	Percentage	Respondents
   Smooth design and easy to navigate	2.94%	17
   The navigation is Average	96.02%	555
   Design difficult to navigate	1.04%	6

3. What is your favorite smart channel to apply and inquire for services:

   14/08/2016

   Options	Percentage	Respondents
   M-environment application	65.79%	25
   Website mobile version	13.16%	5
   USSD service	2.63%	1
   Twitter serlf-service	13.16%	5
   Smart watch	5.26%	2

4. Dear Customer which of the below do you prefer to obtain our service?

   26/05/2015

   Options	Percentage	Respondents
   Traditional queue system	1.24%	43
   Advanced queue system can be downloaded on your smart phone to book an appointment	95.74%	3327
   Both options together	3.02%	105

5. Which Indian Accents do you prefer on the website?

   26/03/2015

   Options	Percentage	Respondents
   Urdu	46.34%	999
   Tamil	28.71%	619
   Indian	24.95%	538

6. How beneficial is the information in this website?

   02/11/2014

   Options	Percentage	Respondents
   Excellent	27.13%	226
   Good	68.19%	568
   Poor	4.68%	39

7. How do you rate the usability of the website?

   30/10/2013

   Options	Percentage	Respondents
   Easy	64.73%	3984
   Fair	19.87%	1223
   Complicated	15.4%	948

8. Do you prefer to use Twitter to contact MOCCAE?

   05/11/2012

   Options	Percentage	Respondents
   Yes	50.49%	2446
   No	49.51%	2399

9. Your rate of website design

   27/06/2011

   Options	Percentage	Respondents
   Excellent	24.49%	1232
   Good	62.27%	3132
   Acceptable	13.24%	666