Poll Results

The level of confidence in paying fees using electronic card / credit card
08/10/2017
Options Percentage Respondents
Very satisfied 54.9% 56
Satisfied 16.67% 17
Neutral 15.69% 16
Not satisfied 12.75% 13
Which components/elements are most used by you?
31/10/2018
Options Percentage Respondents
E-services 61.59% 202
Social Network channels 12.5% 41
Call us 8.23% 27
Other 17.68% 58
What do you think of the new website design of Ministry of Climate Change & Environment?
22/09/2016
Options Percentage Respondents
Smooth design and easy to navigate 2.94% 17
The navigation is Average 96.02% 555
Design difficult to navigate 1.04% 6
What is your favorite smart channel to apply and inquire for services:
14/08/2016
Options Percentage Respondents
M-environment application 65.79% 25
Website mobile version 13.16% 5
USSD service 2.63% 1
Twitter serlf-service 13.16% 5
Smart watch 5.26% 2
Dear Customer which of the below do you prefer to obtain our service?
26/05/2015
Options Percentage Respondents
Traditional queue system 1.24% 43
Advanced queue system can be downloaded on your smart phone to book an appointment 95.74% 3327
Both options together 3.02% 105
Which Indian Accents do you prefer on the website?
26/03/2015
Options Percentage Respondents
Urdu 46.34% 999
Tamil 28.71% 619
Indian 24.95% 538
How beneficial is the information in this website?
02/11/2014
Options Percentage Respondents
Excellent 27.13% 226
Good 68.19% 568
Poor 4.68% 39
How do you rate the usability of the website?
30/10/2013
Options Percentage Respondents
Easy 64.73% 3984
Fair 19.87% 1223
Complicated 15.4% 948
Do you prefer to use Twitter to contact MOCCAE?
05/11/2012
Options Percentage Respondents
Yes 50.49% 2446
No 49.51% 2399
Your rate of website design
27/06/2011
Options Percentage Respondents
Excellent 24.49% 1232
Good 62.27% 3132
Acceptable 13.24% 666

Online Poll

Which components/elements are most used by you?

Options	Percentage	Respondents
Very satisfied	54.9%	56
Satisfied	16.67%	17
Neutral	15.69%	16
Not satisfied	12.75%	13

Options	Percentage	Respondents
E-services	61.59%	202
Social Network channels	12.5%	41
Call us	8.23%	27
Other	17.68%	58

Options	Percentage	Respondents
Smooth design and easy to navigate	2.94%	17
The navigation is Average	96.02%	555
Design difficult to navigate	1.04%	6

Options	Percentage	Respondents
M-environment application	65.79%	25
Website mobile version	13.16%	5
USSD service	2.63%	1
Twitter serlf-service	13.16%	5
Smart watch	5.26%	2

Options	Percentage	Respondents
Traditional queue system	1.24%	43
Advanced queue system can be downloaded on your smart phone to book an appointment	95.74%	3327
Both options together	3.02%	105