About:

The Ministry of Climate Change and Environment (MOCCAE) is keen on enhancing its performance and its interaction with the public while establishing strong relationships with them. A survey will be launched to measure the public level of satisfaction regarding the social media communication channels.

It aims to:

To enhance social media content.

Process:

Through a survey link.

 

Outcome

The results of the consultation showed the extent of customers' satisfaction with the social media platforms of the Ministry of Climate Change and Environment by 96.67%. It was explained that Instagram is their preferred platform at 71.43%, followed by Twitter at 16.67%.

The participants expressed a greater interest in discussing environmental and climate topics compared to others. Therefore, consultations were focused on issues related to the environment and animals. Based on public feedback, the ministry will continue to improve the content to align with their expectations and interests:

https://www.instagram.com/p/Cx4pmKUMaJp/?img_index=1

https://www.instagram.com/p/Cx5ZN0fsqhR/?img_index=1

https://www.instagram.com/reel/CzRQQnosXD7/